Return a Gift

If you need to return or exchange a gift from Lululemon, follow these simple steps:

In-Store Returns

1. Gather Your Information: You’ll need the order ID from the packing slip, gift receipt, or order confirmation email.
2. Visit a Store: Go to your nearest Lululemon location.
3. Process the Return: Show the packing slip or gift receipt to a store associate.
4. Receive Credit: You'll get a credit in the form of a Lululemon e-gift card.

Online Returns

1. Prepare Your Return: Find the order ID on your packing slip or gift receipt.
2. Go to the Lululemon Website: Navigate to the returns section.
3. Follow Instructions: Enter the order ID and complete the return process.
4. Ship the Item: Print the return label and send the item back.
5. Receive Credit: You’ll receive a credit on a Lululemon e-gift card once processed.

Exchanging a Gift

1. Visit a Store: Bring the packing slip or gift receipt to a Lululemon store.
2. Request an Exchange: Inform the associate you want to exchange the gift.
3. Choose a New Item: Select the item you wish to exchange for, and the associate will assist you.

Important Tips

• Check the Return Policy: Be aware of any timeframes or conditions for returns and exchanges.
• Condition of Items: Ensure items are unworn and have tags attached.